Motion Computing C5m User's Guide download pdf (Page 68)

Chapter 4 Troubleshooting and FAQs Troubleshooting 68

Audio issues

No sound is coming from the built-in speakers

• The volume may be set too low or muted. Tap the volume icon in the Windows

notification area in the taskbar and adjust the slider to raise the volume.

No sound is coming from the built-in speakers or external speakers

• The integrated audio components may have been overwritten. If you install a third-party

audio device (such as a USB or Bluetooth device), the integrated audio may stop

working. If this happens, reinstall the audio drivers. After you install these, if you still have

issues with volume, contact your System Administrator or service provider.

System issues

I forgot my BIOS password and can’t access my tablet

• You can enter several incorrect passwords before the BIOS temporarily locks the system.

You can try again by restarting the system. If you still can’t log on, contact your System

Administrator.

The tablet seems to be operating slower than usual

• Reboot your Tablet PC.

• The solid state drive (SSD) may be full or nearly full. You can free up space on your drive.

You can use Disk Cleanup to free up space on your drive. For instructions, open Windows

Help and search for “disk cleanup.”

• Unlike traditional hard drives, SSD drives, such the one installed in C5m/F5m, see no

performance benefit from traditional HDD defragmentation tools. Using these tools

simply adds unnecessary wear to the SSD. It is recommended that you disable any

automatic or scheduled defragmentation utilities on your tablet.

I want to make my tablet run faster

• Change the Power plan to High performance in the Motion Dashboard Power section.

See Changing the power plan on page 42.

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Motion Computing C5m User's Guide Page 68